Two written commitments, and the conditions attached to both.
Most agents sell effort. These are the two places I put my own money behind the outcome instead. Both are real agreements with real conditions, and both are set out here.
The Guaranteed Sale Program
When your home is listed, you and I agree the list price and the closing date in writing. If the home does not sell during the listing period, I buy it at the guaranteed price in your agreement.*
How it works
- Valuation. We agree your home's market value from recent comparable sales in your own pocket, not a citywide average, backed by an independent appraisal.
- Agreement. We agree the list price and the closing date in writing at the time of listing. The guaranteed price, the listing period and the marketing plan go in the same written agreement.
- Market period. The home is listed and marketed normally for the listing period, with no change to how it is sold.
- The commitment. If it has not sold by the end of the listing period, I purchase it at the guaranteed price in your agreement, closing on the agreed date. How the guaranteed price is set is in the terms and conditions below.
- Your next home. The program is paired with your purchase: your next home is one of my listings, with other homes considered case by case.
What it is not
- Not an instant offer or a cash-buyer service.
- Not a promise of your asking price. The guaranteed price is set as described in the terms and conditions below.
- Not available on every property. The home must be new to the market and within the program's price limit, location and property-type rules, among other conditions.
- Not a substitute for pricing the home correctly in the first place.
- Not intended to solicit sellers already under contract with another brokerage.
*Terms and conditions apply; see them below. Ask me for the full written program details before you list.
Listed before with another brokerage and it didn't sell? Here's what changes on a relist →
The 18-Month Buyer Protection Guarantee
Buyer's remorse is usually a fit problem, not a house problem. If you are not satisfied with the home within 18 months of closing, I will sell it for you at no commission to me.*
What buyers also get
- Off-market access. Estate sales, fixer-uppers and homes not yet public, found by targeting the neighbourhoods you actually want.
- VIP Buyer Home Warranty. A one-year home systems and appliance breakdown warranty with coverage up to $15,000, on me. How the warranty works →
- Easy Exit. Not happy with the service and it cannot be fixed? Walk away.
What it is not
- Not a refund of your purchase price.
- Not cover for market movement between purchase and resale.
- Not a waiver of your own closing, legal or carrying costs.
*Terms apply. Not intended to solicit buyers already under contract with another brokerage. Cannot be combined with other offers. Ask me for full written program details.
Eligibility at a glance
| Guaranteed Sale Program | Buyer Protection Guarantee | |
|---|---|---|
| Who it is for | Sellers of a qualifying home that is new to the market, whose next home is one of Andy's listings | Buyers purchasing with Andy |
| Geography | London and St. Thomas | London, St. Thomas and Elgin County |
| Agreed when | In writing, before the home is listed | In writing, at the start of the buyer relationship |
| What it commits to | A guaranteed purchase price if the home does not sell during the listing period | 18 months of cover after closing |
| Cost to you | An application fee, plus commission as set in the listing agreement | No commission to Andy on the resale. You still pay the other selling costs, such as the commission offered to the buyer's brokerage, your legal fees, any mortgage discharge fee or penalty, and moving costs. The written terms list them before you sign. |
| Full written terms | On request, before you sign | On request, before you sign |
Frequently Asked Questions
Is the Guaranteed Sale Program a cash offer?
No. Your home is listed and marketed normally first. The guaranteed purchase only applies if it does not sell during the listing period, and then I buy it at the guaranteed price in your written agreement. An instant-offer service buys immediately; this program gives the open market the first chance, so if a buyer pays more, that is yours.
Who sets the guaranteed price?
It comes from your home's market value, which we agree together before listing, based on recent comparable sales in your immediate area and an independent appraisal. How the guaranteed price is set from that value is in the terms and conditions on this page, and the exact figure is in the written agreement you receive before you sign. If we cannot agree on a market value, the program does not apply and we list the home the normal way.
Does either program cost extra?
The Guaranteed Sale Program has an application fee, which covers an independent appraisal and property inspection. The Buyer Protection Guarantee has no separate fee. Commission is agreed in the listing or buyer representation agreement as usual.
What if my property does not qualify?
Then we list it without the program. Eligibility depends on price, property type, location and condition, and the home has to be new to the market. I will tell you at the valuation rather than after you have signed.
Does the Buyer Protection Guarantee apply to condos?
Yes, the same 18-month guarantee applies to qualifying condo and townhome purchases. Ask me for the full program details for your specific situation.
Can I use both programs on the same move?
Often, yes. The Guaranteed Sale Program is built for clients who are selling one home and buying another, and the purchase can carry the Buyer Protection Guarantee too. Each is agreed separately in writing, and I will confirm which applies to your move.
Guaranteed Sale Program: terms and conditions
- The program applies only to qualifying homes in London and St. Thomas that are new to the market.
- The seller's next home must be one of Andy's listings. Other purchases may be considered case by case.
- The seller and Andy agree the list price and the closing date in writing at the time of listing.
- The guaranteed price is set in the written agreement before listing. It is below full market value, less commission.
- If the home does not sell during the listing period, Andy buys it at the guaranteed price. Minimum listing and closing periods apply.
- An application fee applies, which covers an independent appraisal and property inspection. Commission is as set in the listing agreement.
- A price limit and property-type exclusions apply, and Andy decides which homes qualify.
- The program can change or end without notice. It is not intended to solicit sellers already under contract with another brokerage.
- The full written terms are provided before you sign, and they govern if anything on this page differs.
Both programs are written agreements, not marketing claims. Ask for the full terms before you decide. Andy Nagpal, Broker, eXp Realty, Brokerage — registered with the Real Estate Council of Ontario under the Trust in Real Estate Services Act.
Comparing areas first? See the London and St. Thomas neighbourhood guides →