Exclusive Client Protections

Two written commitments, and the conditions attached to both.

Most agents sell effort. These are the two places I put my own money behind the outcome instead. Both are real agreements with real conditions, and both are set out here.

The Guaranteed Sale Program

Before your home is listed, we agree on two things in writing: the price you will accept and the date you need to close. If the home does not sell on those terms, I buy it myself.*

How it works

  • Valuation. I price from recent comparable sales in your own pocket, not a citywide average.
  • Agreement. Price and closing date are set in writing before listing, alongside the marketing plan.
  • Market period. The home is listed and marketed normally, with no change to how it is sold.
  • The commitment. If it has not sold on those terms, I purchase it at the agreed price.

What it is not

  • Not an instant offer or a cash-buyer service.
  • Not available on every property — eligibility depends on property type, location and condition, among other factors.
  • Not a substitute for pricing the home correctly in the first place.
  • Not intended to solicit sellers already under contract with another brokerage.

*Terms apply. Price and closing date must be mutually agreed in advance. Ask me for the full written program details before you list.

The 18-Month Buyer Protection Guarantee

Buyer's remorse is usually a fit problem, not a house problem. If you are not satisfied with the home within 18 months of closing, I will sell it for you at no commission to me.*

What buyers also get

  • Off-market access. Estate sales, fixer-uppers and homes not yet public, found by targeting the neighbourhoods you actually want.
  • VIP Buyer Home Warranty. A one-year home systems and appliance breakdown warranty with coverage up to $15,000, on me. How the warranty works →
  • Easy Exit. Not happy with the service and it cannot be fixed? Walk away.

What it is not

  • Not a refund of your purchase price.
  • Not cover for market movement between purchase and resale.
  • Not a waiver of your own closing, legal or carrying costs.

*Terms apply. Not intended to solicit buyers already under contract with another brokerage. Cannot be combined with other offers. Ask me for full written program details.

Eligibility at a glance

Guaranteed Sale ProgramBuyer Protection Guarantee
Who it is forSellers listing a qualifying homeBuyers purchasing with Andy
GeographyLondon, St. Thomas and Elgin CountyLondon, St. Thomas and Elgin County
Agreed whenIn writing, before the home is listedIn writing, at the start of the buyer relationship
What it commits toYour price and your closing date18 months of cover after closing
Cost to youNothing additionalNothing additional
Full written termsOn request, before you signOn request, before you sign

Frequently Asked Questions

Is the Guaranteed Sale Program a cash offer?

No. It is a commitment to buy your home at a price and closing date we agree in writing beforehand, and it only applies if the home does not sell on those terms during the listing period. An instant-offer service prices your home once and buys it immediately; this program markets your home normally first, so you keep any upside if it sells above the agreed price.

Who sets the guaranteed price?

We agree it together before the home is listed, based on recent comparable sales in your immediate area. If we cannot agree on a price that works for both of us, the program simply does not apply and we list the home the normal way.

Does either program cost extra?

No. Neither program carries a separate fee. Commission is agreed in the listing or buyer representation agreement as usual, and the protections sit on top of that.

What if my property does not qualify?

Then we list it without the program. Eligibility depends on property type, location and condition among other factors, and I will tell you at the valuation rather than after you have signed.

Does the Buyer Protection Guarantee apply to condos?

Yes, the same 18-month guarantee applies to qualifying condo and townhome purchases. Ask me for the full program details for your specific situation.

Can I use both programs on the same move?

Yes, and most move-up and downsizing clients do, because they are selling one home and buying another. Each is agreed separately in writing.

Both programs are written agreements, not marketing claims. Ask for the full terms before you decide. Andy Nagpal, Broker, eXp Realty, Brokerage — registered with the Real Estate Council of Ontario under the Trust in Real Estate Services Act.

Request the written terms

Tell me what you are selling or buying and I will send the program details that apply to you.

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