Privacy Policy

Last updated: 27 October 2026

Andy Nagpal collects the information you submit through inquiry, showing-request and valuation forms — name, phone, email, and any details you provide about buying, selling, or a property — to respond to you and follow up.

How information is used

Your information is used only to communicate with you about your inquiry, and is not sold to third parties.

Neighbourhood value cards

A printed card for a home has a QR code. Scanning it records that card code, which mailing it belongs to, and the time of the scan. Andy uses that to see which addresses asked for a value and which still need a visit. The scan does not record an IP address or a device. If you then leave your name, email, or phone, that is handled the same way as any other home valuation request.

Third-party services

Form submissions are processed through Formspree. Consultation, valuation and property enquiries are also recorded in Andy’s BoldTrail customer-management system to track your inquiry and follow-up. Site analytics use Google Analytics. The Google tag measures page views, successful inquiries and contact-link clicks. Consultation requests are not counted as confirmed appointments. It uses cookies to record how visitors use the site, such as pages viewed, buttons and links clicked, forms submitted, and approximate location and device type. It does not receive what you type into a form. You can opt out with Google's Analytics opt-out browser add-on. For advertising, the site also uses Google advertising features and the Meta (Facebook) Pixel. They use cookies to recognise that your browser visited this site so Andy can show you his ads on Google, Facebook and Instagram later, and the Meta Pixel records page views and successful inquiries (never what you type into a form). These tags are not used on MLS® search, listing, saved-homes, comparison, sold-price or private client pages, or on newsletter preference links. You can turn off personalised ads in Google's My Ad Center and in Meta's ad preferences, or opt out of interest-based ads from participating companies through the Digital Advertising Alliance of Canada. These providers process data on our behalf under their own privacy terms.

Saved homes, searches and comparisons

When REALTOR.ca DDF® listing content is viewed, we report the listing ID, feed ID and a randomly generated browser identifier to CREA’s listing analytics service. The browser identifier is stored on your device so CREA can avoid counting repeat views within five minutes. This reporting does not include your name, email, phone number, form entries or IP address supplied by this website.

You can save homes on your device without an account; they stay in your browser's local storage. If you sign in with your email (a one-time code; a password is optional and is the same as your Sold Prices account, covered by the Sold Prices privacy notice), andynagpal.com stores your email, your name and phone number (required when you first sign up, so Andy knows who he's helping; new sign-ups are emailed to him), the listing IDs and MLS® numbers you saved, your saved search filters and alert choices, up to three homes you're comparing, and the dates of your consents. Listing content itself isn't stored; saved homes are re-read from the MLS® feed. A secure session cookie keeps you signed in for up to 30 days. When you create an account, your name, email, phone and how you signed up (including the listing or page you signed up from) are added to Andy's client system (BoldTrail) as a contact, so he can follow up about your search. Your saved homes and searches themselves stay on andynagpal.com, and this isn't an eXp login. If you ask for listing alerts, your email, the search and your consent are sent to Andy (by email and as a note in his BoldTrail system) so he can set the alerts up; alerts are then sent from his listing-alert system. Saved data is deleted 400 days after your last sign-in or change, or straight away when you delete your account from the Saved homes page.

Home dashboard activity

When you're signed in to your home dashboard, we record when you open it, which sections you view, which buttons and links you click, and how long you stay. This is tied to your dashboard and email address so Andy can see what's useful to you and follow up with information that fits. It isn't shared with anyone else or used for advertising. We keep your most recent activity with your dashboard until you ask Andy to delete the dashboard.

Market Watch newsletter

If you subscribe, we store your email, the areas and topics you chose, and when and how you confirmed, and send the monthly email through Resend from andynagpal.com. Your subscription is also noted in Andy's BoldTrail system so he knows you subscribed; it isn't used to email you anything else. Every issue has a link to change your preferences or unsubscribe, which takes effect immediately.

Sold Prices members area

The members-only Sold Prices area has its own privacy notice and Terms of Use. It uses a separate account (email and password), records each search for the audit the MLS® rules require, may be reviewed by PropTx, and runs no analytics.

Google Maps, address suggestions, and Street View

On the home dashboard signup and when you add a property, typed address fragments and the address you select can be sent to Google so we can show address suggestions and confirm the place details. Suggestions are not stored as a search history; the address you submit to create a dashboard is kept with your home record. Home dashboards can also show a Google Street View image near the home's address. Our server asks Google for that image using the address, so the address is shared with Google; your name, email and phone are not sent for suggestions or Street View. We do not store the Street View image. Google's handling is covered by the Google Privacy Policy, and use of Google Maps content by the Google Maps/Google Earth Additional Terms of Service.

Assessment and comparison requests

When you ask Andy to assess a home, review comparable sales or advise on homes you're comparing, your request (including any listing link you paste) goes to his inbox and BoldTrail. The website never opens or copies a link you send; Andy reviews it himself. Each request gets a short reference (for example W-1A2B3C4D) that is also recorded with Google Analytics, without your name, contact details, address or listing details, so Andy can measure which pages lead to appointments.

For listing accuracy, MLS® trademark notices and brokerage complaint channels, see the site disclaimer.

Your choices

Contact Andy at 226 581 9220 or 548 490 4577, or through the contact form, at any time to ask what information we hold about you or to request it be deleted, subject to any records we're required to keep.